Provisional Booking
Provisional bookings must be confirmed in writing with either a Purchase Order, Credit Card, Cheque or BACS
Overseas Booking
Bookings received from companies outside the UK may be paid by either credit
card or BACS
Confirmed Booking
All bookings must be confirmed in writing to Capable People. After your
booking confirmation is received a legally binding contract is formed and
these terms and conditions will apply
Course Fees
All course fees are payable upon confirmation of booking and an invoice will
be sent to you (UK clients only). Bookings are considered as provisional and
unconfirmed until full payment is received. VAT is chargeable at the standard
UK rate
Changes to booking – (Substitute Student)
There will be no charge if a substitute person wishes to replace the original
student. Please inform us in writing of any change to the original booking
Changes to booking – (Transfer to another course)
Transfer requests must be made in writing and received at least 15 working
days before the start of the training event or cancellation charges will
apply. In the event of a request for transfer notified at least 3 weeks prior
to the course, Capable People will try to offer a place on the same course
(subject to availability) and attendance must be within twelve months of the
original course date
Changes to booking – (Cancellation)
For cancellations made in writing and received:
-
Over 15 working days before the event, course fee will be refunded
-
15 working days or less 100% of the full course fee will be charged
Cancellation/Amendment of courses by Capable People
Capable People reserves the right to cancel a course at any time without
liability. In these circumstances, students will be offered an alternative
date or a full refund. Capable People’s liability in the event of a
cancellation will be limited to a full refund of the course fee or an
alternative future date.Capable People reserves the right to change the venue
at any time and without prior notice from that published. |
